Software
SoftwareQ. How do I know if I have the most recent software version? How do I get updates?
A. The CodeLink Expression Analysis Software icon on your desk should display the version of the software. You can also open the software, go to Help on the tool bar at the top of the screen and then go to About. The current version available from Applied Microarrays is v5.0. To obtain an updated version of the software, contact This e-mail address is being protected from spambots. You need JavaScript enabled to view it or your local distributor if you are outside of the U.S.
Q. What are the differences between the new software version 5.0 and the previous version 4.2?
A. The expression reports are more flexible; they can be cut and pasted into Microsoft PowerPoint, for example. More scanner options are available in the drop-down menu for version 5.0 and the updated software also provides more flexible gridding options. The ability to normalize using alternate methods, such as through the use of housekeeping genes and user-selected probe sets was also introduced. This is important for smaller, focused arrays.
Q. How do I find my Machine Code for registration of my CodeLink Expression Analysis Software?
A. If your CodeLink software version is not yet registered, you will see a message when you attempt to open the software indicating that the software is not licensed for use. A radio button will be available labeled Register. If you click on this button, a new window will open which will list your machine specific code.
At a later date after registration if you require the Machine Code, this can be accessed through the following process: Open the CodeLink Expression Analysis Software, go to Help on the tool bar at the top of the screen and then go to About. A window will appear, then click on Show Machine Code.
Q. What are the system requirements to run CodeLink software?
· Intel™ Pentium™ 4 or equivalent processor at 1.8 GHz
· Microsoft™ Windows™ XP Professional with Service Pack 1 or Windows 2000 Professional with Service Pack 2
· 1GB RAM (2 GB recommended)
· 1024 x 768 pixels in video display resolution
· 1.5 GB of available hard-disk space on the C drive
· Internet Explorer 6.0 or later
· CD-ROM drive
· Network interface card (NIC) or equivalent device for connecting the computer to the internet via a local area network (LAN)
Q. CodeLink software generated an error message saying that the program could not process the multipage *.tif format.
A. With regards to the batch data analysis, multi *.tif files cannot be imported into the CodeLink Analysis software. Please go to the scanner settings and ensure that it is not generating multi *.tif files (such as a dual color scan or a combination of preview and high resolution files).
Q. Can I perform dual color scans with CodeLink Analysis Software?
A. Yes, but each analysis needs to be saved as a separate file.
Q. Can we delete batches without deleting the image files used to generate the data?
A. Yes, you can delete them because you are just deleting the analysis information. You should still have the original *.tif image with your raw data where you stored them originally.
Q. When I try to analyze a Sample Image using CodeLink™ Expression Analysis Software, I get an error message indicating that it cannot decrypt the MSR file.
A. 1. Open the "Control Panel" folder
2. Run the "Regional and Language Options"
3. Is it using "English (United States)” as the standards and formats? Please use the English (United States) setting.
If this does not solve the problem, please send the following information along with a screen shot of your error message to
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:
* Operating system and service package number. For instance, XP Professional SP3 (right click on My Computer, then select Properties).
* Regional and Language option.
Q. When I am creating a batch to export, I see an error message that says, “Please make sure all images have product information.”
A. Go to the following location on your computer’s hard drive:
C:\Program Files\Amersham Biosciences\CodeLink EXP v5.0\ProductFiles
This folder should be populated with files. If it is not, then insert the CD data disk that was shipped with your microarrays. View the contents of the CD and drag the Product Files from the CD-ROM into the file location listed above.
Q. I am using analysis software other than CodeLink Expression Analysis software and I need GAL files to assist in my analysis. How do I obtain the GAL files?
A. GAL files for human, mouse and rat CodeLink whole genome arrays are located at: the Data Files page.